Terms of Service

Casals Craft Woodworks LLC ('Company', 'we', 'us', or 'our') provides custom woodworking, precision fabrication, cabinetry, refinishing, laser engraving, commercial signage, and marine acrylic panel fabrication. Every project is executed strictly according to written project proposals, shop drawings, or formal quotes approved in writing by the client. Any modification, addition, or change order to the agreed scope must be documented and acknowledged in writing prior to shop execution, which may adjust total cost and target completion schedules.

All formal written project estimates and quotes issued by Casals Craft Woodworks LLC remain valid for thirty (30) calendar days from the date of issuance unless explicitly stated otherwise in writing. Due to market volatility in specialized hardwood lumber, marine-grade cast acrylics, and specialized hardware, quotes unaccepted within 30 days are subject to re-estimation prior to formal agreement and deposit receipt.

To initiate material procurement, engineering preparation, and shop production scheduling, a non-refundable deposit of fifty percent (50%) of the total quoted amount is required upon project approval. For large-scale commercial contracts or projects exceeding $10,000, specific progress milestone payments will be detailed in the project agreement. The remaining balance (50%) is due prior to final shop release, delivery, or on-site installation.

Estimated completion dates are calculated from the business day following receipt of both the initial deposit and final written client approval of shop drawings, digital proofs, finish samples, and dimensions. Delays in client feedback, artwork approvals, or jobsite access availability will automatically extend the targeted completion timeline accordingly.

Wood is a natural dynamic material subject to grain variations, unique figure, color variations, knots, and subtle dimensional movement in response to seasonal temperature and relative humidity shifts. These natural characteristics are considered hallmarks of real wood craftsmanship, not defects. Precision laser cutting, CNC wood carving, and acrylic panel milling adhere to strict shop tolerances of ±0.015 inches.

Clients opting for shop pickup in Oviedo, Florida must inspect and collect completed items within ten (10) business days of completion notice. Storage fees may apply thereafter. For scheduled local deliveries or installations across Greater Orlando, Central Florida, and regional coastal marinas, clear, safe site access and required utility clearings must be provided by the client prior to installer arrival.

Casals Craft Woodworks LLC warrants all custom furniture, architectural joinery, signs, and fabricated components against defects in structural workmanship and joinery for a period of one (1) year from the date of project completion. This warranty excludes standard wear and tear, finish degradation caused by improper chemical cleaners, standing water immersion, extreme indoor humidity neglect, or unauthorized post-delivery alterations.

To the maximum extent permitted under applicable law, Casals Craft Woodworks LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from site access delays, pre-existing structural defects, or improper maintenance. Total liability under any claim shall not exceed the actual cash amount paid by the client to Casals Craft Woodworks LLC for the specific project.

These Terms of Service and all project contracts entered into with Casals Craft Woodworks LLC shall be governed by and construed in accordance with the laws of the State of Florida. Any legal dispute or proceeding arising out of or relating to our services shall be brought exclusively in the state or federal courts located in Seminole County, Florida.