Legal & Data Protection

Privacy Policy

Standard data protection standards for Casals Craft Woodworks LLC. Clear, formal guidelines on how we collect, store, and protect your custom project specifications.

Effective Date: October 24, 2024 | Oviedo, Florida

No Data Selling

Your contact details and uploaded drawings are never sold or rented to third-party ad networks.

Secure File Transmission

All design files, sketches, and specifications pass through SSL-encrypted submission layers.

Florida Business Standards

Operated in compliance with state regulations for Central Florida craft and fabrication shops.

1. Information We Collect

At Casals Craft Woodworks LLC ("we," "our," or "us"), an owner-led custom woodworking and precision fabrication shop in Oviedo, Florida, we collect personal information strictly required to evaluate, plan, manufacture, and deliver custom woodworking, commercial signage, laser engraving, and marine acrylic projects.

Information collected directly through our Project Quote Form includes:

  • Contact Identifiers: Full name, primary email address, phone number, and physical city or ZIP code.
  • Project Specifications: Details regarding project category, dimensions, quantity, material and finish preferences, desired completion dates, budget estimates, and installation requirements.
  • Uploaded Artwork & Design Files: Photos, sketches, architectural drawings, vector logos, or custom CAD files uploaded to facilitate job estimates and custom fabrication.
  • Customer Classification: Selection of customer type (e.g., Homeowner, Local Business, Commercial Contractor, Golf Facility, Boat Owner/Marina, Marine Installer).

2. How We Use Your Information

We use the information collected solely for legitimate business operations related to custom crafting and precision manufacturing. We do not sell, rent, or trade your personal data to third-party marketers.

Quote Preparation & Production

Calculating material costs, engineering requirements, fabrication timelines, and communicating formal estimate proposals.

Fulfillment & Delivery

Coordinating workshop appointments, jobsite measuring, delivery logistics across Central Florida, or scheduled client pickups.

Customer Support

Responding to inquiries, managing active orders, sending proof approvals, and managing post-completion service or warranty inquiries.

Security & Anti-Spam

Protecting our digital submission forms against automated spam, fraudulent quote submissions, and security vulnerabilities.

3. Data Protection & File Security

We implement robust technical and operational precautions to safeguard your submission data and uploaded design files against unauthorized access, loss, or disclosure.

  • Encrypted Connections: All web traffic and form submissions are transmitted over Secure Sockets Layer (SSL/TLS) encryption.
  • Restricted File Access: Uploaded CAD designs, vector art, and photo references are stored on secure local servers and access is limited exclusively to Casals Craft Woodworks production personnel.
  • No Public Exposure: Project artwork and customer design plans are never published or reused without explicit client authorization.

4. Data Retention Periods

We retain customer information and project specifications only as long as necessary to fulfill the purposes outlined in this policy and satisfy accounting, legal, and warranty obligations:

Quote Records (Non-Contracted): Inquiries that do not proceed to production are retained for up to 36 months to assist if you re-initiate a project request.
Active & Completed Job Records: Design templates, material specs, and invoice records are archived for up to 7 years to facilitate re-orders, replacements, or warranty support.

5. Your Rights & Privacy Choices

Under Florida law and applicable standards, you possess rights regarding the management of your personal information:

Right to Access: Request a copy of the personal contact details and project records we hold for you.
Right to Rectification: Request immediate correction of inaccurate contact or project information.
Right to Deletion: Request the erasure of your quote records and uploaded artwork files when active job obligations have concluded.

To exercise any of these rights, please submit a written request using our contact details below.

6. Privacy Officer & Contact Information

If you have questions, concerns, or formal requests regarding this Privacy Policy or how your project data is handled by Casals Craft Woodworks LLC, please reach out directly:

Casals Craft Woodworks LLC
Oviedo, Florida 32765 (Serving Greater Orlando & Central Florida)
Direct Inquiries: privacy@casalscraftwoodworks.com

Quick Policy FAQs

Ready to Start Your Project?

Submit custom specs, dimensions, and drawing attachments through our secure quote request portal.

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